Details about cookieson HMLR citizen services
HMLR citizen services puts small files (known as 'cookies') onto your computer to collect information about how you browse the site. Find out more about the cookies we use, what they're for and when they expire.
Cookies that measure website usage
We use Google Analytics software to collect anonymised information about how you use HMLR citizen services. We do this to help make sure the site is meeting the needs of its users and to help us make improvements to the site.
We do not allow Google to use or share the data about how you use this site.
Google Analytics stores information about:
- how you got to the site
- the pages you visit on HMLR accounts and how long you spend on them
- what you click on while you're visiting the site
- details of any error messages you receive
Google Analytics sets the following cookies.
| Name | Purpose | Expires |
|---|---|---|
| _ga | These help us count how many people visit HMLR accounts by tracking if you've visited before | 2 years |
| _gid | These help us count how many people visit HMLR accounts by tracking if you've visited before | 24 hours |
You can opt out of Google Analytics cookies.
Strictly necessary cookies
| Name | Purpose | Expires |
|---|---|---|
| AUTH_SESSION_ID AUTH_SESSION_ID_LEGACY | Saves temporary information required to move through the authentication flow | Once your browser session ends |
| KEYCLOAK_IDENTITY KEYCLOAK_IDENTITY_LEGACY | Identifies the current authenticated user via a digitally signed access token (JWT) | 10 hours |
| KEYCLOAK_SESSION KEYCLOAK_SESSION_LEGACY | Identifies the current authenticated user via a session ID | 10 hours |
| KC_RESTART | Allows the authentication session to be restarted after a client timeout | Once your browser session ends |
| KEYCLOAK_REMEMBER_ME | Allows you to remain logged in even after your browser has been closed | 1 year |
| KEYCLOAK_LOCALE | Holds the users locale | Once your browser session ends |
| OAuth_Token_Request_State | Tracks the current state of the OAuth login process | Once your browser session ends |
Cookies message
You may see a banner when you visit HMLR citizen services inviting you to accept cookies or review your settings. We'll set cookies so that your computer knows you've seen it and not to show it again, and also to store your settings.
| Name | Purpose | Expires |
|---|---|---|
| cookies_policy | Saves the cookies you have accepted | 1 year |
| cookies_preferences_set | Saves your acknowledgement of the cookie banner | 1 year |